KASANERU LAB — Support
For help with any KASANERU LAB app, please use the form below. When reporting an issue, please include the app name, your device model, OS version, and a short description of what happened.
Response time: within 3 business days (Asia/Tokyo).
Subscriptions and Refunds
Subscriptions and refunds are processed by Apple. Manage or cancel from Apple ID → Subscriptions. Refunds, where available, are handled by Apple.
Privacy Policy
https://kasaneru.co/en/privacy-policy/
Contact Form
We usually reply within 3 business days (Asia/Tokyo). Subscriptions, cancellations, and refunds are processed by Apple.