KASANERU LAB — Support

Last Updated: May 28, 2026

For help with any KASANERU LAB app, please use the form below. When reporting an issue, please include the app name, your device model, OS version, and a short description of what happened.

Response time: within 3 business days (Asia/Tokyo).

Subscriptions and Refunds

Subscriptions and refunds are processed by Apple. Manage or cancel from Apple ID → Subscriptions. Refunds, where available, are handled by Apple.

Privacy Policy

https://kasaneru.co/en/privacy-policy/

Contact Form

We usually reply within 3 business days (Asia/Tokyo). Subscriptions, cancellations, and refunds are processed by Apple.